Privacy Policy

1.Who We Are

B & C Real Estate Services is a PRC-licensed real estate brokerage operating in Angeles City, Pampanga, Philippines. Our office is located at Unit 2 Ground Floor, Zeppelin Suites, Malabanias, Angeles City. For matters concerning your personal data, you may reach us at sales.bncrealestate@gmail.com or +63 997 229 4676.

2.Information We Collect

We collect personal information that you voluntarily provide to us, including:

• ·Identifying details: full name, contact number, email address
• ·Inquiry content: the property or service you are interested in, your budget, preferred locations, and any other details you choose to share in your message
• ·Communication history: records of messages exchanged via our website forms, email, Messenger, WhatsApp, or phone
• ·Technical data automatically logged when you visit this site (e.g., approximate location, device type, pages visited) for the purpose of improving the website experience

We do not knowingly collect sensitive personal information (such as government-issued ID numbers, financial account details, or health information) through our website forms. Where such information becomes necessary to complete a real-estate transaction (e.g., bank-financing documents), it is collected and processed under a separate, transaction-specific consent.

3.How We Use Your Information

The personal information you provide is used solely to:

• ·Respond to your inquiries and provide property recommendations matching your stated preferences
• ·Schedule and conduct site viewings, consultations, and follow-ups
• ·Process and document real-estate transactions you engage us to facilitate
• ·Send you updates about new listings or services only when you have explicitly opted in
• ·Comply with our legal obligations as a licensed real estate brokerage in the Philippines

4.Lawful Basis for Processing

We process your personal information on the basis of your consent (provided when you submit an inquiry form and tick the privacy consent checkbox), our contractual obligations when you engage us as your broker, and our legitimate interests in operating and improving our brokerage services, balanced against your right to privacy.

5.Who We Share Information With

We do not sell or rent your personal information. We share it only when necessary and with appropriate safeguards, namely with:

• ·Property owners or developers whose properties you have expressed interest in, for the purpose of facilitating viewings or offers
• ·Banks, lending institutions, and government registries (e.g., Registry of Deeds, BIR) where required to complete a transaction you have authorized
• ·Service providers that operate our website, email, and CMS infrastructure under written confidentiality obligations
• ·Government authorities and regulators where compelled by law, valid court order, or NPC directive

6.Retention Period

We retain inquiry records for as long as needed to serve your real-estate needs and for a reasonable follow-up period, after which the records are securely deleted or anonymized. Transaction records are retained for the period required by Philippine tax and real-estate regulations.

7.Your Rights Under the Data Privacy Act

As a data subject, you have the right to:

• ·Be informed about how your data is collected and processed
• ·Access the personal data we hold about you
• ·Request correction of inaccurate or outdated information
• ·Object to processing or withdraw consent at any time
• ·Request erasure or blocking of your personal data, subject to legal retention requirements
• ·Request data portability, where applicable
• ·File a complaint with the National Privacy Commission (privacy.gov.ph)

To exercise any of these rights, please contact us at sales.bncrealestate@gmail.com. We will respond within the timeframe prescribed by the NPC.

8.Security Measures

We implement organizational, physical, and technical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include access controls on our admin dashboard, encrypted transmission (HTTPS) of all form submissions, and limited staff access on a need-to-know basis.

9.Cookies and Site Analytics

This website may use minimal cookies and local-storage entries to remember your preferences (for example, properties you save to your favorites list). These are stored only on your device and are not transmitted to us. We do not currently use third-party advertising trackers.

10.Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be announced on this page; we encourage you to review the policy periodically.

11.Contact Us

For privacy-related questions, requests, or concerns, please contact our designated data privacy point of contact at sales.bncrealestate@gmail.com or write to us at Unit 2 Ground Floor, Zeppelin Suites, Malabanias, Angeles City.